Frequently asked questions
Watch Emporium ships luxury watches worldwide. If you have concerns about shipping to your specific country, please contact our customer support team.
Shipping times may vary depending on the destination country and customs procedures. Generally, shipping takes 5-10 business days for most countries. If you need expedited shipping, please contact our customer support team for more information.
Shipping fees depend on the destination and the total value of your order. You can find detailed information on shipping costs during the checkout process.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the respective courier’s website.
Payment information
Watch Emporium accepts major credit cards, PayPal, and bank transfers. If you have any concerns or questions about payment methods, please contact our customer support team.
Yes, we take security very seriously. All transactions are processed through secure servers, and we use encryption technology to protect your payment details.
At this time, Watch Emporium does not offer installment payments. Full payment must be made at the time of purchase.
General questions
Yes, all watches sold by Watch Emporium are 100% authentic and sourced from reputable manufacturers and authorized dealers.
Yes, all watches come with a manufacturer’s warranty, typically ranging from 1 to 5 years depending on the brand. Warranty information can be found in the product description for each watch.
Watch Emporium offers a 14-day return policy for unused and undamaged watches. If you wish to return or exchange a watch, please contact our customer support team for more information and instructions.
You can reach our customer support team by email or phone. Visit our “Contact Us” page for more information on how to get in touch with us.